Job Summary

Under the direction of the Chief Technical Director, Corporate Services, the Director, Customer Service, is responsible for coordination, leadership and management of the Customer Service portfolio of the Ministry, and oversight for the Ministry’s agencies. Specifically, the Director is responsible for the development, monitoring and implementation of the portfolio policies, programmes, projects, standards and related activities, for driving the modernization of the Customer Service Programme across the Ministry and its portfolio agencies.

Click here for full Job Description for Director, Customer Service